Tx Softbooks : The complete IT Solutions

Privacy Policy

Effective Date: [17/06/2026]
Company: Txsoftbooks
Platform: TXSOFTBOOKS

1. Introduction

This Privacy Policy describes how TXSOFTBOOKS collects, uses, processes, stores, and protects user data in compliance with applicable laws, including but not limited to Google policies, Meta (Facebook/WhatsApp) policies, and global data protection standards. By accessing or using TXSOFTBOOKS, you agree to the terms outlined in this Privacy Policy. If you do not agree, you must discontinue use of the platform immediately.

2. Scope of Policy

This policy applies to:

Website visitors
Registered users
Vendors and clients
Third-party integrations
API users and integrations

All results depend on multiple external factors including user behavior, WhatsApp policies, and third-party services.

3. Data We Collect

We may collect the following types of data:

Personal Information
Technical Data: IP address, Device type, Browser information, Usage logs
Communication Data : Like Messages sent via WhatsApp API, Campaign data, Chat history
Payment Data : Like Transaction details, Billing information (Note: We do NOT store card details; handled by third-party gateways)

We do not control these services and are not responsible for api changes,Account bans, Policy updates, downtime and any other inconvience.

4. Data Usage

We use collected data for:

Account creation and authentication
WhatsApp API integration and messaging delivery
Campaign execution and analytics
Customer support and communication
Platform improvement and performance optimization
Legal compliance and fraud prevention

5. Data Ownership

Users retain ownership of their customer data. However:

TXSOFTBOOKS acts as a data processor, not a data controller
Users are solely responsible for the data they upload or process
TXSOFTBOOKS is not liable for misuse of customer data by users

6. Third-Party Services

TXSOFTBOOKS integrates with third-party platforms including:

Meta (WhatsApp, Facebook APIs)
Google Services (Analytics, reCAPTCHA, etc.)
Payment gateways (Razorpay, Stripe, etc.)

We are not responsible for third-party data handling practices.

7. WhatsApp & Meta Compliance

Users must strictly follow:

WhatsApp Business Messaging Policy
Opt-in requirements
Anti-spam guidelines

Any violation may result in:Account suspension, Permanent termination or Reporting to Meta authorities.

8. Data Security

We implement industry-standard security measures including: TXSOFTBOOKS does not own or control user data. All data processed through the platform belongs to the user.We are not responsible for:

Secure servers
Encryption protocols
Access control systems

However:No system is 100% secure and Users are responsible for safeguarding their credentials.

9. Data Storage & Retention

Data is stored on secure servers with industry-standard protection measures. Logs may be retained for system monitoring, optimization, and security purposes. Old or unnecessary data may be automatically deleted to maintain system performance. We reserve the right to:

Remove unused or redundant data
Optimize and maintain database performance
Delete inactive or unused accounts

Additionally, to ensure system efficiency and storage optimization, all chat data and media files older than 90 days may be automatically deleted from our servers without prior notice.

10. Cookies & Tracking

We use cookies and tracking technologies for:

Analytics (Google Analytics)
Performance monitoring
User experience improvement

11. No Refund Policy (STRICT)

All payments made to TXSOFTBOOKS are final and non-refundable.

12. Limitation of Liability

We are not liable for Message delivery failures, WhatsApp/Meta restrictions or bans, Data loss due to external systems and Business losses or damages.

13. User Responsibilities

Users agree to:

Use the platform legally
Avoid spam or abusive messaging
Maintain proper opt-in consent
Protect login credentials

Violation may result in:

Immediate account suspension

14. Account Suspension & Termination

TXSOFTBOOKS areserves the right to:

Suspend or terminate accounts
Block access without prior notice
Remove data if required.